One step at a time
How it works
You do not need to know medical codes. Start with your provider’s order and the help you need for the visit.


1. Join the early-interest list
Share your contact details and general area through the early-interest form. This is an inquiry, not a booking or medical intake. Do not include health information.

2. Review the order and the visit
Operations reviews the required provider documentation, collection location, receiving laboratory and route. A request is not a clinical order or a confirmed appointment. Any future collection fee must be explained before you agree to a visit.

3. Collect with care
For an approved visit, the phlebotomist confirms the required details, collects the ordered samples and labels them for tracking. Follow preparation instructions from your provider or receiving laboratory.

4. Document the laboratory handoff
The sample’s collection and transport status is tracked through handoff. Laboratory receipt does not mean testing is complete. Contact your laboratory or healthcare provider for results.

