Your comfort matters

Clients and caregivers

Getting a blood draw should feel understandable, respectful and manageable.

An older adult and caregiver speaking with a PhleboSphere professional during a home visit. — Clients and caregivers can share what will make a visit more comfortable and manageable.

A client explains mobility and comfort needs to a care coordinator in a quiet home setting. — Future visit-support needs are reviewed through an approved protected process; public interest requests are limited to contact details and general area.

Tell us what would help

For a future approved visit, accessibility and collection needs can be reviewed through an approved protected process. The prelaunch early-interest form is only for your contact details and general area; do not include health information or someone else’s details in a public form or general email.

A protective document sleeve, a telephone and a simple provider-order checklist are prepared on a table. — Having the order ready makes the verification conversation simpler.

Have the provider’s order ready

You can identify whether you have a copy or whether your provider will supply it. You are not expected to remember test names or diagnosis codes. The order and collection details must be verified before scheduling.

A caregiver and older adult discussing authorization with a coordinator at a table. — Helping someone else needs their permission and a clear process.

Helping another person

Caregiver access needs a separate authorization process that is not yet available. Do not share passwords or submit someone else’s details through your own client account. General questions can be directed to our contact page without including health information.

A senior adult reaches for a corded telephone beside a simple paper note in a bright home. — Online-only access is not the intended service model.

A telephone alternative

Our official business number is 717-282-1906. Phone-assisted scheduling is part of the launch plan, and scheduling hours will be announced before launch. Online-only access is not the intended service model.

A client and caregiver preparing to share contact details and their general area on a blank early-interest card. — Share only your contact details and general area through a limited, non-medical interest request.

Join the early-interest list